What can you expect when you visit our Aftersales Department?
- Please arrive no earlier than 15 minutes prior to your appointment
- Please park your vehicle in one of the designated spaces
- Please remove any personal items in your vehicle, which could be damaged during the sanitising process.
- Please adhere to the queuing system and follow the 2m social distancing policy at all times
- Use the hand sanitiser stations on entry and exit
- Please follow the directional signage
- Service reception staff will be behind Perspex screens
- If you are waiting for your vehicle, you will be guided to a personal waiting area
- Regrettably refreshments will not be available
- All reading material has been removed
- Technicians will sanitise their safety glasses and use gloves for each vehicle worked on
- Disposable covers are used on the contact zones of the customers vehicle e.g. steering wheel, handbrake cover (if applicable), floor mats and seats and are only used once
- All vehicles are sanitised before work commences, paying special attention to the contact zones that are not protected with the disposable covers
- Any equipment or features on the vehicle that are not protected or covered are sanitised first before any work is undertaken
- Customers are not permitted to enter the workshop, this is for the safety and well-being of both customers and Technicians
- Before the vehicle is returned to the customer, it is cleaned inside and outside
The safety of our customers and employees is paramount. Please help us to ensure that we all stay safe.
For further information, please contact us today.