WEEKEND CUSTOMER STORAGE ADVISOR
In this role you will be required to work Saturdays and Sundays. You should also be flexible in terms of providing cover between all of our sites.
You must live 30 minutes travelling time from the branch.
Your role will be pivotal in ensuring company profitability through the provision of continuous sales activities, excellent customer service a high level of organisational skills. We are looking for someone with the ability and drive to make a difference, demonstrating a high level of commitment to customer care values and presenting a professional image at all times.
You must be customer focused and flexible with excellent communication and interpersonal skills, good numeracy skills and possess a genuine interest in sales.
You will also be responsible for assisting the Supervisor in all aspects of running an developing the self storage business by achieving targets in the sales of our units and merchandising and providing every customer with an outstanding service.
Answering all telephone enquiries efficiently and satisfactorily
Advising customers of cost and services, both on the telephone and in person.
Showing potential customers around the premises.
Upselling storage products and services including cold calling
Preparing customer contracts
Sending mail merges
Collating customer details and maintaining database
Maintain a high standard of housekeeping within the self storage operation at all times.
Previous experience would be an advantage.
Applicants must have a good level of general education including Maths and English and be IT literate with practical experience of working within a customer service environment.
Applications for the role of Customer Advisor will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential details are on your CV.
You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.