Customer Advisor - Self Storage wanted in | Currie Motors

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  • Lexus Twickenham: 020 8892 2523
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  • Toyota Kingston: 020 8949 3333
  • Toyota Twickenham: 020 8892 0041
  • Toyota Isleworth Service Centre: 020 8568 4343
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Customer Advisor – Self Storage Twickenham

Are you an experienced Customer Service or Sales Advisor? Are you looking to take on a new challenge? If so, we are recruiting for a Storage Customer Advisor and we are looking for individuals just like you!

Salary: Competitive

Hours of work: Monday to Friday 9am till 6pm with 1 hour lunch, late night 10am till 7pm every other Thursday.
Must be flexible to cover sickness / holidays during the weekend as and when required.

Due to internal promotion, we have a vacancy for a Customer Advisor to provide cover within our self-storage in Twickenham.

The Person:

Your role will be pivotal in ensuring company profitability through the provision of continuous sales activities, excellent customer service and a high level of organisational skills. We are looking for someone with the ability and drive to make a difference, demonstrating a high level of commitment to customer care values and presenting a professional image at all times.

You must be customer focused and flexible with excellent communication and interpersonal skills, good numeracy skills and possess a genuine interest in sales.

You will also be responsible for assisting the Supervisor in all aspects of running and developing the self-storage business by achieving targets in the sales of our units and merchandising and providing every customer with an outstanding service.
Applicants must have a good level of general education including Maths and English and be IT literate with practical experience of working within a customer service environment.

Key Tasks:

  • Answering all telephone enquiries efficiently and satisfactorily
  • Advising customers of cost and services, both on the telephone and in person
  • Showing potential customers around the premises
  • Up selling storage products and services including cold calling
  • Preparing customer contracts
  • Sending mail merges
  • Collating customer details and maintain database
  • General housekeeping ensuring the premises are kept neat and tidy

Previous experience would be an advantage.

Ref:

Working Hours
Location Twickenham
Salary
Benefits
Closing Date 14/03/2019

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