2 Part-Time Centre Hosts (Job Share) wanted in | Currie Motors

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  • Lexus Twickenham: 020 8892 2523
  • Toyota Chiswick: 020 8560 1100
  • Toyota Kingston: 020 8949 3333
  • Toyota Twickenham: 020 8892 0041
  • Toyota Isleworth Service Centre: 020 8568 4343
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  • Lexus Twickenham: 020 8892 2523
  • Toyota Chiswick: 020 8560 1100
  • Toyota Kingston: 020 8949 3333
  • Toyota Twickenham: 020 8892 0041
  • Toyota Isleworth Service Centre: 020 8568 4343

TEMPORARY CONTRACT TO COVER MATERNITY LEAVE UP TO 12 MONTHS

We are looking to appoint 2 Part-Time Centre Hosts (Job Share) for our Lexus Dealership in Twickenham to cover the above maternity leave.

Competitive Salary

The hours are Monday to Friday: 8am – 1pm / 1pm – 6pm. (When applying please advise of preferred working shift). Flexibility to cover alternative shift required for holiday periods.

A stable work record along with Reception/Admin or Front of House experience is required.

ROLE OVERVIEW
The Centre Host is a customer facing role that requires a very well presented person, with a professional manner, excellent communication, administrative and IT skills. This is a meeter / greeter role as you will be the first person that customers will meet when entering the showroom, assisting both Sales and Aftersales customers as required; as well as managing the switchboard & reception desk.

The Centre Host will focus on directing customer enquiries, greeting both retail and service visitors and ensuring the overall customer experience is a relaxed and individual experience; managing the reception area and general administrative duties.

RESPONSIBILITIES


* Greeting visitors on arrival and introducing yourself.

* Answering telephones and building rapport to understand customer needs, providing assistance or information if required.
* Providing refreshments for visitors where necessary.
* Encouraging customers to browse the showroom in order to experience the product.

* Assisting Aftersales Advisors by checking in and out Aftersales vehicles

* Observe and listen to assess the appropriate time to offer further assistance.
* Introducing sales colleagues to provide further information and progress the sale.
* Maintaining the showroom environment ensuring that the ambience is correct, by controlling lighting, music, heat etc.
* Ensuring all customer areas are maintained, that brochures are well stocked, up to date and in the right place.
* Working with the management team to support promotions or events with changes to the showroom environment.
* Working with colleagues and teams to ensure a seamless service to customer.
* Maintaining daily contacts into Kerridge Marketing system.
* Regularly cleansing the prospecting system to ensure that information is accurate and complete.

* Promote satisfactory customer relations through expeditious and courteous handling of the public.

Company benefits:

  • 22 days holiday in first year (increasing on tenure plus 8 days bank holidays)
  • Eyecare Vouchers
  • Loyalty & Long Service Awards
  • Car Leasing Scheme (after qualifying period)
  • Life Insurance (after qualifying period)
  • Workplace Pension Scheme
  • Discounts on car purchase / repairs / parts
  • Ongoing training, both in-house and with the manufacturer.

Ref:

Working hours
Location Lexus Twickenham
Salary
Benefits
Closing date 30/04/2018
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