This is a great opportunity for a Branch
Administrator to join the busy team.
Currie Motors prides itself on delivering a consistently high standard
of customer care at all times.
HOURS OF WORK:
Monday – Friday 9am – 5.30pm with 1 hour for lunch.
Chasing orders and ensuring all paperwork is in order for hand over.
Process orders and all related paperwork.
Create and maintain accurate invoice listing for all sales categories by branch.
Maintain an audit listing by Branch, on a daily basis, for all new vehicles taxed, keeping copies of tax discs for both management purposes and in the event of disputes with manufactures.
To administer dealership's prospecting system - input data from customer enquiry sheets, print off daily prospect sheets, record all sales department calls and produce a weekly report.
Regularly cleanse prospecting system in order to ensure that we have accurate and complete information on the database.
Produce “Thank You” letters for our customers who have recently purchased a vehicle from Currie Motors.
Generate mailshots as and when requested by the Sales department using the accurate information held on the Prospecting systems.
Make follow-up calls to existing customers to ensure that they are satisfied with their purchases.
Ensure all filing for the Sales department is completed accurately and efficiently and that filing systems are organised in a methodical manner.
Raise cheques and relevant paperwork for taxation of both new and used vehicles, keeping copies for audit purposes.
Deal with consignment notes / invoices received from manufactures on a daily basis and pass on to relevant accounts departments without delay.
Create and maintain an accurate and comprehensive record for all vehicles transferred to other dealers for all manufactures.
Check that all documents relating to the transaction are present and complete i.e. mileage, declaration, V5 etc.
Ensure that objectives are met and targets achieved.
To ensure that telephone enquiries are dealt with promptly, efficiently and satisfactorily.
To keep abreast of all Company Policy instructions relating to the Department.
Cover switchboard / reception duties as and when required.
Support Manager and other staff.
Previous / current experience within a franchised dealership would be an advantage, but not essential.
Good administration and organisation skills.
Proficient IT skills.
Friendly approach and an engaging personality with great attention to detail offering the highest levels of customer satisfaction.
Can work well on their own and to tight deadlines in a busy environment.
Ability to work well under pressure.